Hardware Warranty

Smart10 Limited Hardware Warranty

Smart10 warrants to the original purchaser that your Smart10 hardware product shall be free from defects in material and workmanship for the length of time, identified on your product package and/or contained in your user documentation, from the date of purchase. You may also find this information by selecting your product in the Online Support section of our website at www.smart10.co.in/support. Except where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser. This warranty gives you specific legal rights, and you may also have other rights that vary under local laws.


Smart10's entire liability and your exclusive remedy for any breach of warranty shall be, at Smart10's option, (1) to repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the point of purchase or such other place as Smart10 may direct with a copy of the sales receipt or dated itemized receipt. Shipping and handling charges may apply except where prohibited by applicable law. Smart10 may, at its option, use new or refurbished or used parts in good working condition to repair or replace any hardware product. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer or for any additional period of time that may be applicable in your jurisdiction.

This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; or (3) use of faulty, improper, or substandard consumables, such as leaky replacement batteries, not supplied by Smart10 except where such restriction is prohibited by applicable law.

How to Obtain Warranty Support

Before submitting a warranty claim, we recommend you visit the support section at www.smart10.co.in for technical assistance. Valid warranty claims are generally processed through the point of purchase during the first thirty (30) days after purchase; however, this period of time may vary depending on where you purchased your product (please check with Smart10 or the retailer where you purchased your product for details). Warranty claims that cannot be processed through the point of purchase and any other product related questions should be addressed directly to Smart10. The addresses and customer service contact information for Smart10 can be found in the documentation accompanying your product and on the web at www.smart10.co.in/contactus.

Limitation of Liability

SMART10 SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF SMART10 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages. In such jurisdictions, the maximum possible legal remedy available in terms of exclusion and limitation available for Smart10 would be applicable.

Duration of Implied Warranties

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS HARDWARE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE LIMITED WARRANTY PERIOD FOR YOUR PRODUCT. Some jurisdictions do not allow limitations on how long an implied warranty lasts. In such jurisdictions, the minimum possible legal duration over and above Smart10 documented warranty duration would be applicable.

National Statutory Rights

Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties in this Limited Warranty.

No Other Warranties

No Smart10 dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Smart10 Address

Smart10 TechnoVision Pvt. Ltd.
Flat No. 302, H. No. 6-3-862/1,
My Home Laxmi Nivas, 3rd Flr, Greenlands,
Begumpet, Hyderabad, AP. 500016