Please Read This Document Carefully. It Contains Very Important Information Regarding Your Rights and Obligations, Including Limitations and Exclusions That Might Apply to You.

These pre-order terms and conditions apply to the purchase and sale of our products including, but not limited to, hardware, firmware and software ("Products”). By placing a pre-order for such Products, you ("you" or "You") are entering into a legal agreement with Smart10 TechnoVision Pvt. Ltd. ("Smart10", "We", "Us"), a Private Limited Company incorporated in India and located at Flat-302, H.No. 6-3-862/1, My Home Laxmi Nivas, 3rd Floor, Greenlands, Begumpet, Hyderabad, AP - 500016, India and ACKNOWLEDGE AND AGREE TO THESE PRE-ORDER TERMS. These terms and conditions are subject to change by Smart10 without prior written notice at any time, in our sole discretion. The latest version of the terms and conditions will be posted on our website at,and you should review these terms and conditions prior to purchasing any Product.

1. Pre-Order Acceptance and Cancellation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled, you will receive a prompt refund credit to your account.

Once an order has been placed, as it is a pre-order, it cannot be cancelled unless the delivery is unavoidably delayed. In this case, we will do our best to cancel the order if requested. The minimum cancellation charges would be the maximum of 25% of the order value or rupees one thousand only. There is no guarantee that in all cases, only the minimum cancellation charges are applicable.

2. Payment Terms

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:

At the time you place your pre-order, you will be required to pay fifty percent (50%) of the amount due as a deposit. We will charge the remaining fifty percent (50%) of the amount due, at such time as the Product is ready for delivery.

Please be aware that because of the “pre-sale” nature of the transaction, on our Website, you should expect a delay of approximately three (3) to six (6) weeks between the date you place your order and the date that the Product is ready for delivery.

We accept payment for all purchases through third-party payment processors. You agree to be bound by and accept the terms and conditions of those processors. Further, you represent and warrant that: (i) the credit card information you supply to us, our vendors, and our affiliates is true, correct, and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

3. Changes in Products and Pricing

We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances.

4. Delivery Policy

The usual mode of delivery is through our / our agent's service engineer visiting the delivery address personally and completing the installation. This will be done after telephonic / email confirmation of availability of authorized receiving person at the delivery address within 24 hours to 1 week of the Product being available for delivery. There might be regions where we do not serve currently. In such cases or any other special cases, if it is agreed by us in written for direct shipment (without installation support), there may be additional shipping costs.

Please note the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon various business conditions including, but not limited to, your payment realization delays.

5. Limitation of Liability

In no event shall SMART10 (INCLUDING, BUT NOT LIMITED TO, ITS OFFICERS, DIRECTORS AND EMPLOYEES) AND SMART10'S SUPPLIERS, DISTRIBUTORS AND AGENTS, have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), product liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out or in connection with the sale, delivery, or use of the products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the products you have ordered.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of products.

6. Miscellaneous

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the State of Andhra Pradesh, India, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of Andhra Pradesh, India with respect to such matters. Any cause of action brought by you against us must be instituted within 1 year after the cause of action arises or be deemed forever waived and barred.